Decypher (“we”, “our”, or “us”) is committed to protecting the privacy of data related to our users and their clients. This Privacy Policy explains how we collect, use, store, and share your personal information when you access our services via https://decyphernow.com/ (“Website”) or any related applications and platforms (collectively, the “Service”).

By using the Service, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use our Service.

Decypher is committed to protecting the privacy of data relating to our users and their clients. We will collect, store, use, and protect any personal information that you share with us. We will not share your information with anyone except as described in this Privacy Policy. 

Throughout this Privacy Policy, we will refer to our Website, applications delivered via the web, and other related services collectively as the “Service.”

This Privacy Policy does not apply to information we collect by any means other than your use of the Service (including offline) or from other sources. When you sign up for Decypher and use the Service, you agree to accept this Privacy Policy.

We reserve the right to change this policy at any time and will post changes and updates to this page. Please refer to this policy periodically to inform yourself if changes have been made.

We collect certain information through our website at https://decyphernow.com/ (our “Website”). This page (this “Privacy Policy”) lays out our policies and procedures regarding the collection and handling of any information that identifies an individual user, or that could be used to contact or locate him or her (“Personally Identifiable Information” or “PII”). Customers may voluntarily opt in to receive SMS messaging from Decypher. Message and data rates may apply.

Information we may collect

We collect the following Personally Identifiable Information from users who buy our products and services: name, email address, telephone number, address, and credit card number.

In addition, upon using the Service, individual transaction data obtained from your third-party invoicing or accounting application (“Quickbooks,” “Xero,” “Clio” etc.), information collected via the browser, user-generated content, and other data uploaded to the Website by the user, in conjunction with your use of the Service may be collected. Information obtained through these means relating to the user’s client or customer to be invoiced through Decypher may sometimes be referred to as “Third-Party Client Information” throughout this Privacy Policy.

Additional information from or about you may also be collected in other ways, including responses to customer surveys and any communications with our customer service team.

We use “cookies” so that our Website can remember you and provide the information you’re most likely to need. For instance, when you return to the Website, cookies identify you and prompt the site to provide your username (not your password) so you can sign in more quickly. Cookies also allow our Website to remind you of your past usage and to suggest similar products and services. Finally, we use information gained through cookies to compile statistical information about the use of our Website, such as the time users spend at the site and the pages they visit most often. Those statistics do not include PII.

Our Use of Personally Identifiable Information

We use your Personally Identifiable Information to create your account, to communicate with you about products and services you’ve purchased, to offer additional products and services, and to bill you. We also use this information to the extent necessary to enforce our Website terms of service and to prevent imminent harm to persons or property.

When you use the Service, including accepting a payment, contacting customer service, requesting technical support, and many other interactions with Decypher, we will apply the information we collected. Knowing this information allows us to verify your identity, communicate with you, and enforce our agreements. It also allows us to secure the best possible experience for all Decypher customers by ensuring compliance with applicable US state and federal laws and our policies. We may also use this information to improve and enhance our offerings to you.

We use your personally identifiable information to create and manage your account, communicate with you about services and billing, offer updates and promotions, enforce our Terms of Service, ensure security, comply with legal requirements, and improve your overall experience with the platform. Decypher may use certain information about you without identifying you as an individual to third parties. We do this to analyze how the Service is used, diagnose service or technical problems, maintain security, and personalize content.

Protecting Personal information

Information that can be used to identify a person is “Personally Identifiable Information.” This does not include information that has been aggregated or made anonymous. All information is securely stored on our servers in the United States. We employ the highest industry standards to protect Personally Identifiable Information and any information provided relating to your invoiced customers.

Third-party client and customer information provided to Decypher  by users shall be considered confidential. It shall not be disclosed to any third party unless required by law or subpoena or if we believe such action is necessary to conform to the law or comply with the legal process served on us. Such information shall be utilized only for the purpose for which Decypher was created: to facilitate the electronic billing and collection process for customers and clients.

Although Decypher utilizes the industry’s highest reasonable levels of data security, we cannot guarantee the security of PII or other information. By using our Website, you acknowledge and agree that we make no such guarantee and that you use our Website at your own risk.

Sharing Personal information

Decypher Solutions LLC does not rent, sell, or share your personal information with any third parties. We may store personal information in locations outside the direct control of Decypher Solutions LLC (for example, on servers or databases co-located with hosting providers).

We may buy or sell assets or business offerings as we develop our business. Customer, transaction, email, and visitor information is generally one of the transferred business assets in these transactions. We may also transfer such information during corporate divestitures, bankruptcy, mergers, or dissolution.

Decypher Solutions LLC will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or our affiliates, (b) investigate, prevent, or take action regarding suspected or actual illegal activities, (c) enforce our User Agreement, take precautions against liability, assist government enforcement agencies, or protect the security or integrity of our site, or (d) exercise or protect the rights, property, or personal safety of Decypher Solutions LLC, our customers, or others.

Compromise of Personal Information

In the event that personal information is compromised as a result of a security breach, Decypher Solutions LLC will promptly notify those persons whose personal information has been compromised by email, in accordance with the notification procedures set forth in this Privacy Policy or as otherwise required by applicable law.

Decypher Solutions LLC shall not be liable for the transfer of any personal identification information resulting from data loss or distribution, the delineation or corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism, or any other event beyond Decypher Solutions LLC’s control.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through the Service, in which case Decypher Solutions LLC may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account. You can review and correct the information about you that Decypher Solutions LLC keeps on file by contacting us as described below.

Information relating to minors

Decypher Solutions LLC does not knowingly collect or solicit personal information from anyone under 18 or knowingly allow such persons to register with our Service. If you are under 18, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 can provide personal information to or on Decypher Solutions LLC. If we learn that we have collected personal information from a minor under 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please get in touch with us as described below.

Links to Other Web Sites

Decypher Solutions LLC is not responsible for the practices employed by websites linked to or from our Website nor the information or content contained therein. Please remember that when you use a link to go from one Website to another, your Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those with a link on our Website, is subject to that Website’s rules and policies. Please read over those rules and policies before proceeding.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Website, as determined by Decypher Solutions LLC in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on our Website to inform you of what information we collect, how we use it, and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when posted on this page.

Contact

Please get in touch with us with any questions or concerns regarding our policy.

Customer Support Team: info@decyphernow.comDecypher Solutions LLC does not rent, sell, or share your personal information with any third parties. We may store personal information in locations outside the direct control of Decypher Solutions LLC (for example, on servers or databases co-located with hosting providers).

We may buy or sell assets or business offerings as we develop our business. Customer, transaction, email, and visitor information is generally one of the transferred business assets in these transactions. We may also transfer such information during corporate divestitures, bankruptcy, mergers, or dissolution.

Decypher Solutions LLC will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or our affiliates, (b) investigate, prevent, or take action regarding suspected or actual illegal activities, (c) enforce our User Agreement, take precautions against liability, assist government enforcement agencies, or protect the security or integrity of our site, or (d) exercise or protect the rights, property, or personal safety of Decypher Solutions LLC, our customers, or others.